Previous incidents
Update – Media Uploads Incident
Resolved Jul 10, 2026 at 5:51am UTC
Resolved – Media uploads incident
The issue affecting media uploads and processing has been resolved.
New media uploads and processing are now operating normally. Existing media and playback were not affected.
We will continue monitoring the system closely to ensure everything remains stable.
1 previous update
Live Shopping stream interruptions
Resolved Jul 8, 2026 at 7:59pm UTC
The incident affecting our Live Shopping service has been resolved.
The issue was caused by an infrastructure problem with one of our upstream providers. The provider has implemented a fix, and Live Shopping streams are now operating normally.
Our team will continue to monitor the service to ensure stability.
Thank you for your patience, and we apologize for any disruption this may have caused.
1 previous update